Quick summary
Indeed Messages lets you safely send and receive messages with employers. This page explains the main features, shows the benefits, and answers common questions. It also gives tips for fixing simple problems. Knowing how to use Indeed Messages can help you stay organized, keep your information private, and reply to job opportunities quickly.
Benefits
- Connect with employers about jobs of interest.
- Track which messages have been read with read receipts.
- Maintain privacy while managing multiple applications.
Features
Messaging
- Send messages to employers directly from job listings.
- Some job listings include employer contact details for direct messaging.
Read receipts
- Messages display as "read" or "unread".
- You'll know whether employers have seen your message.
Online status
- Employers can see a green dot next to your name when you're online.
Actions
Access your messages
- Open the app or browser to view your inbox.
- If a message doesn't appear, check your personal email for a copy.
Follow up on an application
- Some employers let you start a conversation after applying.
- Check the job description for the employer's contact details if you can't message them through Indeed.
Archive or delete messages you no longer need
On mobile
- Swipe the message or tap the three dots.
- Tap Archive or Delete.
On desktop
- Click or tap the three dots next to the message.
- Select Archive or Delete.
Report a message or phishing attempt
Use the Report Spam feature to report conversations that aren't about work.
Troubleshooting
Issue: I opened a new message and got a "Something went wrong" error.
Solution: This is usually a system error. Try clearing your cache and cookies, then restart your device or browser.
Here are instructions for clearing cache and cookies on desktop and mobile browsers.
Issue: The message doesn't load.
Solution:
- Check your email inbox for a copy of the message.
- Close and reopen the app or browser.
- Try again later.
Issue: My messages appear frozen with a blue banner: "Messaging this employer is currently disabled. Please check back later."
Solution: Messages may be frozen for privacy reasons while the employer account is under moderation review.
Issue: I am missing messages.
Solution: You may have more than one account. Check the email address associated with your Indeed account.
FAQs
Question: I sent a message by mistake. Can I unsend or undo it?
Answer: No. Unfortunately, this option is not available.
Question: I have more than one account on Indeed. Can I open a message sent to one of my accounts using another account?
Answer: No, you must use the account linked to your application.
Question: Does Indeed offer tools to help write messages or letters?
Answer: Yes. For a variety of templates and examples, review the Cover Letter FAQ or the Indeed Career Guide.
Question: I received a message inviting me to apply. Is this real?
Answer: Maybe. Employers can message you if your resume is set to Employers can find you on Indeed, and you've been active on Indeed for at least 30 days.
Question: Can I restore a conversation I accidentally deleted?
Answer: No. Once you delete a conversation, it's removed from your inbox and can't be restored on your side. This action can't be undone.
Question: Can a deleted conversation reappear in my inbox?
Answer: Yes. A deleted conversation can show up in your inbox again if the employer sends you a new message in that same thread. If you don't want to keep getting messages from this employer, you can mark the conversation as Spam.
Question: Can I delete just one message in a conversation instead of the whole thread?
Answer: No. At the moment, you can only delete the entire conversation, not individual messages within it.